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Account Login and Security

Power Prompt enforces robust authentication controls to safeguard accounts, proprietary prompt assets, and connected AI model credentials.


Signing In to Power Prompt

  1. Navigate to the sign-in URL of your Power Prompt instance.
  2. Enter your registered corporate email address.
  3. Provide your password and click Sign In.
  4. If Multi-Factor Authentication (MFA) is active on your profile or mandated by your organisation, enter the 6-digit one-time code generated by your authenticator app.

Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) provides a critical defense against credential compromise:

  • Organisation-Wide Enforcement: Enterprise organisations can mandate MFA for all active members as part of their compliance baseline.
  • Role-Based Enforcement: Elevated roles (Platform Administrators, Organisation Managers, Team Managers) must maintain active MFA.
  • User-Level Activation: Any individual user can independently enable MFA from their personal profile settings.

Power Prompt supports industry-standard TOTP authenticator applications, including Google Authenticator, Microsoft Authenticator, 1Password, and Bitwarden.


Password Recovery

If you lose or forget your password:

  1. On the sign-in screen, click Forgot password?.
  2. Enter your registered email address.
  3. Open the password reset email delivered to your inbox.
  4. Click the secure, time-limited single-use link.
  5. Enter a new, compliant password and submit.

Session Timeouts and Account Lockout

To protect enterprise data across shared or unattended workstations:

  • Inactivity Session Expiration: Following a prolonged period of inactivity, the session expires and requires re-authentication.
  • Brute-Force Protection: Accounts are temporarily locked after multiple consecutive failed authentication attempts.
  • Complexity Policies: Passwords must meet organisational standards regarding character length, diversity, and absence from compromised credential registries.